I had a pretty good experience. The staff was very knowledgeable and the salesman didn't try to up-sell me more expensive lenses as they all usually do (for my sun glasses the recommended plastic over poly carbonate and showed me why). They also took time to ensure the glasses fit my face before I bought them (did not happen at the last place I got glasses, not too happy with them down the line) and adjust them for me when I picked them up. My only gripe was it took a week or so to get my sun glasses, but they won't lose a star due to me being impatient. Recommended.