Finding real relief from dry eye starts with the right diagnosis. Our advanced technology and customized treatment plans go beyond temporary fixes, helping patients in North San Antonio achieve healthier, more comfortable eyes.
Personalized Dry Eye Care in North San Antonio
Dry eye syndrome is not a one-size-fits-all condition. Some patients suffer because their eyes don’t make enough tears, while others produce tears that lack the right balance of oils and water. For many, blocked glands or chronic inflammation make symptoms worse over time.
At Custom Eye Care at the Rim, we start every dry eye treatment plan with an in-depth evaluation. Using advanced diagnostic tools, we identify the underlying problem – whether it’s poor tear quality, gland dysfunction, or ocular surface inflammation. From there, we create a customized plan designed for your unique needs, helping you move beyond temporary relief and toward lasting comfort.
Prescription and Anti-inflammatory Eye Drops
When over-the-counter lubricating drops are not enough, prescription-strength drops may be recommended.
These are designed to:
- Reduce inflammation on the ocular surface
- Improve tear function and stability
- Help the eyes produce healthier, more effective tears
Unlike artificial tears, which only add temporary moisture, prescription drops can actually change the way your tear system functions, creating a longer-lasting solution.
Heated compress therapy
One of the most common causes of dry eye is meibomian gland dysfunction (MGD), where the glands in your eyelids become clogged and stop producing the oils that prevent tears from evaporating too quickly.
Applying controlled heat to the eyelids helps to:
- Loosen blockages in the oil glands
- Encourage healthy oil flow back into the tear film
- Restore comfort by reducing evaporation and dryness
We may recommend specialized heated compresses for at-home use or in-office procedures for more advanced cases.
Punctal plugs: protecting your natural tears
In some cases, the problem isn’t that tears are poor quality – it’s that they drain away too quickly. Punctal plugs are tiny, biocompatible devices placed in the tear ducts to keep tears on the surface of the eye longer.
Benefits of punctal plugs include:
- Quick, comfortable, in-office placement
- Non-permanent and reversible (can be removed if necessary)
- Helps eyes stay naturally hydrated without relying on constant drops
This simple procedure can make a big difference for patients whose eyes dry out rapidly.
Advanced Technology for accurate Diagnosis and targeted Treatment
At Custom Eye Care at the Rim, we use state-of-the-art tools to look beyond symptoms and understand exactly what’s happening on the surface of your eyes.
InflammaDry® testing
- Measures levels of MMP-9 proteins linked to inflammation
- Simple, painless test performed in-office
- Results available in about 10 minutes, helping us confirm whether inflammation is driving your symptoms
LipiFlow® thermal pulsation treatment
- Combines gentle heat and light pressure to unblock meibomian glands
- Performed in-office in about 12 minutes
- Targets the root cause of evaporative dry eye by restoring natural oil flow
- Can provide long-lasting relief beyond what artificial tears can achieve
TearLab® Osmolarity Test
- Measures the concentration (osmolarity) of your tears
- Helps confirm whether your tears are too salty or imbalanced, a key marker of dry eye
- Provides quick, precise data using a handheld device
- Allows us to track your progress over time as treatments take effect
These technologies help us move beyond guesswork and create a treatment plan based on measurable data.
Take the next step toward lasting relief at Custom Eye Care
Living with dry eye can affect more than just your comfort – it can impact your ability to work, drive, or even enjoy daily activities. The good news is that you don’t have to rely on artificial tears alone. With the combination of advanced testing and targeted treatments, our team helps patients achieve clearer vision, healthier eyes, and real relief that lasts.
Take the next step toward real relief. Schedule your dry eye treatment consultation in North San Antonio today.

Saturday hours are available by appointment only as our hours vary*